Shipping and delivery
Order Processing
– Orders placed before 12 PM EST on business days are typically processed the same day
– Order confirmation emails include estimated delivery dates and tracking information
– Processing times may vary during peak periods or promotional events
Shipping Methods
– We partner with various premium carriers to ensure reliable delivery
– Shipping method selection is based on delivery efficiency and environmental impact
– Tracking information is provided via email and accessible through your account dashboard
Sustainable Packaging
At NATULIQUE Florida, sustainability is core to our mission. We:
→ Minimize plastic packaging use
→ Utilize recycled materials whenever possible
→ Have eliminated unnecessary seals and excess packaging
→ Package products securely while maintaining our environmental commitments
Returns & Damaged Goods
– All sales are final due to our product nature and commitment to minimal packaging
– Products do not include tamper-evident seals as part of our sustainability commitment
– For damaged items:
→ Report within 48 hours of delivery
→ Include photos of damage in your email report
→ Store credit will be issued upon verification
→ Credit is valid for 12 months from issue date
→ Credit can be applied to any future purchase on our website
Business Hours & Support
– Customer service available Monday-Friday, 9 AM – 5 PM EST
– Email support@natuliquefl.com for assistance
– Response typically within 1 business day